Volume 2
- Number 2 (2009)
Volume 3
- Number 1 (2010)
- Number 2 (2010)
Volume 4
- Number 1 (2011)
- Number 2 (2011)
Volume 5
- Number 1 (2012)
- Number 2 (2012)
Volume 6
- 2013
Volume 7
Volume 8
- Number 1 (2015)
- Number 2 (2015)

CALL FOR PAPERS YEAR 2017

IMPORTANT DATES:
Submission Due Date: May 12, 2017
Notification to Authors: May 31, 2017
Journal Publication: July 15, 2017 onwards


EDITORIAL BOARD

Journal of Engineering & Technological Advances
Chief Editor:
Dr. Chia Chee Ming
Deputy Chief Editor:
Dr. Leelavathi Rajamanickam
Editors:
Prof. Omar Munir
Dr. Yap Pow Seng
Pn. Salmaliza Salleh
Mr. Chen Woon Choong
Ms. Kate Lam Woon Yee
 
Asia Pacific Journal of Health Sciences Research
Chief Editor:
Dr Neeraj Malhotra
Deputy Chief Editor:
Prof. Dr. Jamaludin Zainol
Editors:
Datuk Dr Khairiyah Abd Muttalib
Prof. Dr Nyan HL
Assoc. Prof. Tey Kim Kuan
Assoc. Prof. Ong Bee Leng
 
Asia Pacific Journal of Business, Humanities & Education
Chief Editor:
Dr. Mahiswaran Selvanathan
Deputy Chief Editor:
Assoc. Prof. Dr. Stanley Yap
Editors:
Assoc. Prof. Dr. Firdaus Low Abdullah
Dr. Mahadevan Supramaniam
Dr. Chong Wei Ying
Dr. Ramachandran Ponnan
 
 
DATA ENVELOPMENT ANALYSIS TO MEASURE EFFICIENCY OF HOTELS IN MALAYSIA
Author : Foo Lee Yen, Mohhidin Othman
Formats available : Flipbook (English)
You have : FREE Access
 
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Abstract
Performance evaluation has become an important improvement tool for hotels to be sustainable in today's highly competitive environment. Although the evaluation of hotel efficiency has been approached from various perspectives, difficulties were encountered when multiple inputs and outputs relative to a hotel's performance needed to be considered. The purpose of this paper is to examine Malaysian hotel efficiency by adopting an approach using a framework of non-parametric programming - Data Envelopment Analysis (DEA). DEA is very useful for application in a multiple inputs and outputs settings where it combines them objectively into an overall measure of organisational efficiency called the Malmquist's Total Factor Productivity (TFP) index. It is concluded that DEA can be used to measure the efficiency of Malaysian hotels.
 
Authors(s) Affiliations
Department of Food Service and Management, Universiti Putra Malaysia, Malaysia