Volume 2
- Number 2 (2009)
Volume 3
- Number 1 (2010)
- Number 2 (2010)
Volume 4
- Number 1 (2011)
- Number 2 (2011)
Volume 5
- Number 1 (2012)
- Number 2 (2012)
Volume 6
- 2013
Volume 7
Volume 8
- Number 1 (2015)
- Number 2 (2015)

CALL FOR PAPERS YEAR 2017

IMPORTANT DATES:
Submission Due Date: May 12, 2017
Notification to Authors: May 31, 2017
Journal Publication: July 15, 2017 onwards


EDITORIAL BOARD

Journal of Engineering & Technological Advances
Chief Editor:
Dr. Chia Chee Ming
Deputy Chief Editor:
Dr. Leelavathi Rajamanickam
Editors:
Prof. Omar Munir
Dr. Yap Pow Seng
Pn. Salmaliza Salleh
Mr. Chen Woon Choong
Ms. Kate Lam Woon Yee
 
Asia Pacific Journal of Health Sciences Research
Chief Editor:
Dr Neeraj Malhotra
Deputy Chief Editor:
Prof. Dr. Jamaludin Zainol
Editors:
Datuk Dr Khairiyah Abd Muttalib
Prof. Dr Nyan HL
Assoc. Prof. Tey Kim Kuan
Assoc. Prof. Ong Bee Leng
 
Asia Pacific Journal of Business, Humanities & Education
Chief Editor:
Dr. Mahiswaran Selvanathan
Deputy Chief Editor:
Assoc. Prof. Dr. Stanley Yap
Editors:
Assoc. Prof. Dr. Firdaus Low Abdullah
Dr. Mahadevan Supramaniam
Dr. Chong Wei Ying
Dr. Ramachandran Ponnan
 
 
APPLICATION OF KNOWLEDGE MANAGEMENT IN THE MALAYSIAN AIRLINE INDUSTRY: A CRITICAL REVIEW
Author : Rain Low Swee Foon and Lum Soo Eurn
Formats available : Flipbook (English)
You have : FREE Access
 
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Abstract
Knowledge has been perceived as the key strategic asset of an organization in the current competitive and unprecedented business environment, particularly in the vulnerable airline industry which has been tremendously affected by the soaring world oil price. As the future success of airlines comes to depend on how quickly and flexibly airlines respond to changes in customer demand, an uncertain business environment as well as competitors' challenges, greater emphasis needs to be placed on how knowledge management can bring competitive advantage for the organization in the form of superior operational effectiveness and strategic positioning. Knowledge management covers broad and multidimensional aspects like ICT, organizational learning, intellectual capital (human capital, relationship capital and structural capital), organization design (complex knowledge), and e-commerce. The literature review conducted shows that the application of knowledge management in the industry focuses mainly on the four major constructs, namely ICT, organizational learning, intellectual capital and knowledge sharing. The objective of this paper is to analyze the current use of knowledge management in the Malaysian airline industry and to provide a strategy for the future use of knowledge management in the industry.
 
Authors(s) Affiliations
SEGi University College